General Billing Principles

Charges, billing intervals, access periods, and any included service details should be reviewed at the time of purchase or activation. If any clarification is needed, users may contact support before proceeding.

Requesting Assistance

If you have a billing question, duplicate charge concern, or need help locating account information, contact our support team at support@authorlornajane.com. Please include the name on the account and any relevant transaction details when available.

Access Changes

Access status may change if a subscription period ends, a payment method fails, or a service arrangement is modified. Where applicable, account owners should review the service details associated with their current plan.

Resolution Timeline

We aim to review billing inquiries as promptly as possible during normal business operations. Complex requests may require additional time if account verification or transaction review is necessary.

Contact Information

Velysora CRM
5884 Leesburg Pike, Falls Church, VA 22041, United States
Phone: +1 571-347-8311
Email: support@authorlornajane.com